Annual Review Archives

Annual Review 2016/17

We have much to be proud of at St Christopher’s and are so grateful to all who make our work possible – our funders, other supporters, strategic partners, our staff and volunteers, and of course to the people for whom we care – they are our inspiration.

We want to do even more in the future, and have some great plans that will ensure we can make a real difference to the growing numbers of people who could benefit from our help.

In this Annual Review you’ll be able to find out more about these plans and hear what we’ve achieved over the last year – we hope you enjoy it!

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St Christopher’s annual review 2015/16

St Christopher’s believes people matter. Every person who comes into contact with the hospice, whatever their background or circumstance, will receive the care and support they need. After all, each person is unique.

Last year we helped over 6,000 people across the London boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark. In this annual review you’ll hear some of those people’s stories and what we did to help them through these challenging times.

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St Christopher’s annual review 2014/15

St Christopher’s Hospice was established in 1967 by Dame Cicely Saunders to radically change the experience of dying people and those close to them. Her pioneering spirit, ambitious aspirations and commitment remain at the heart of our work today.

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St Christopher’s Group Annual Review 2012/13

St Christopher’s Hospice merged with Harris HospisCare in 2008. Since then we have integrated our services to provide expert care to our communities while ensuring that the funds our supporters and local commissioners entrust us with are well spent. Together we are the St Christopher’s Group.

“My mother felt like there were people who cared and made her feel like a person again…” Home care patient’s daughter

“I really appreciated the atmosphere here. In hospital it is all fear and trepidation, here it’s strength and calm… I felt you were on our side.” Bereaved carer

“The young man was so well mannered and that is healing in itself.” St Christopher’s Care client

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Caring with compassion: Harris HospisCare with St Christopher’s annual review 2011/12

“Our homecare nurse was warm, calming and caring – exactly what Dad needed… The help you give struggling patients and families is so important. Nothing makes losing Dad less painful, or the speed with which it happened less shocking, but knowing those administering his care were so caring is a comfort.”

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Caring with compassion: St Christopher’s annual review 2011/12

“Thank God! There is a place where people aren’t treated as inconvenient pieces of meat – but are in life and death given the love, care and respect they deserve. I can never thank you enough for the love and care you showed my wife.”

“Your professionalism and tender caring made our journey with mum bearable.”

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Harris HospisCare with St Christopher’s annual review 2010/11

“Harris HospisCare is my sanctuary, like my home. A place I can go to share my experiences, pains, thoughts and emotions with people who are going through similar things to me.” 

“The work, help and support the nurses, staff and volunteers do and provide is priceless. They know everything about me and my family. They listen when I need to talk, help me when I am in pain, console me when I feel sad and low.” 

“It’s not easy dealing with being terminally ill and Harris HospisCare helps me to deal with that. They understand it does not just affect me but everyone that is close to me.”

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St Christopher’s annual review 2010/11

“You took care of us as if we were your immediate family. We trusted you and looked forward to seeing you even though the news was not good. Thank you for helping and guiding us and the thousands of others you care for.”

“Your staff are not only professional but human…”

“Thank you for the kindness and care that you gave our Mother on her last day. Thank you for making sure she was clean and comfortable, that she felt safe. Thank you for the guidance that you gave and reassurance you provided us with, by doing the things we could not.”

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Harris HospisCare with St Christopher’s annual review 2009/10

“Good care everywhere”

In 2009/10 Harris HospisCare was able to build on the considerable benefits gained from our merger with St Christopher’s in 2008 to extend and improve our end of life care services for the people of Bromley. Despite a continuing difficult economic climate, we have been able to strengthen our financial position.

Harris HospisCare aims to improve the quality of life of its patients through the provision of specialist palliative care, by supporting their families and carers and by supporting and educating fellow healthcare professionals.

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St Christopher’s annual review 2009/10

“I think it’s wonderful. I feel pleased with myself when I have been in the gym. I didn’t think I would walk upstairs again. 

“It’s nice to be amongst other people who have similar problems. It’s nice to feel you are not alone. You can feel quite isolated. This week is the first time in four months I’ve been out by myself.

“The class has given me confidence which energises me. I always thought that people who go to the gym weren’t like me. I see this place, St Christopher’s Hospice, as a place of hope.”

Jean Chappell

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St Christopher’s annual review 2008/09

“ … they [St Christopher’s] have resisted the temptation to sit on their laurels as the pre-eminent hospice but instead they are pushing out the boundaries and seeking the real challenges of improving care for everyone nearing the end of their lives, focusing particularly now on those living and dying in care homes.”
Professor Keri Thomas, National Clinical Lead for the Gold Standards Framework Centre

“ The education of our staff has really improved and they are able to talk comfortably about death and dying so they can really get to the heart of what the residents and families want.” 
Caron Sanders- Crook, Manager, Westwood House Care Home which is enrolled in Gold Standards Framework training

“ … the work at St Christopher’s provided a good example of partnership working where skills were being utilised across settings, thereby avoiding the need for patients to be transferred between institutions.” 
Extract from The National Audit Office report featuring our joint project with the King’s Fund to improve care for people with advanced dementia living in care homes.

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St Christopher’s annual review 2007/08

“I wanted to express my thanks for the amazing support and nursing care staff from St Christopher’s gave my 18 year-old nephew at his home. At such a difficult time for the family, the nurses and support staff were amazing. They were all so kind and caring and made sure that Ben was comfortable, pain free and surrounded by his family during the last few days of his life. Your staff do the most amazing jobs and should be proud of the big difference they make to people’s lives. I am not sure how the family could have coped without your support.” 

“Thank you so much for the wonderful loving care of my father who died peacefully on Nuffield Ward. Thank you for the time, kindness and understanding given to all my family. You allowed ‘Pop’ to die pain free and comfortable.” 

“Everything possible was done for her. She died with dignity. All the staff were hardworking, caring and sensitive to both the patient and relatives’ needs. I promised my sister that she would not die in pain and with the help of St Christopher’s I kept that promise.”

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St Christopher’s annual review 2006/07

“…we all owe a debt of gratitude to the inspiration of the multiprofessional staff at St Christopher’s over the past 40 years…”
Professor Mike Richards, Director of Cancer Services (the ‘Cancer Tsar’)

“…St Christopher’s is a vital source of action and influence…” Patricia Grocott, Senior Research Fellow, King’s College London

“St Christopher’s recognises the importance of sharing skills and experiences and, by bringing people together from palliative care services around the world, facilitates the rich exchange of ideas and developments and cements links between people and countries.” 
Dr Suresh Kumar, Director of Palliative Medicine Medical College, Caicut, Kerala, India

“After 40 years, St Christopher’s Hospice remains at the forefront of modern hospice care, focused on the individuality of each patient and those close to him or her.”
Professor Ilora Finlay FRCP FRCG, Baroness Finlay of Llandaff

“St Christopher’s continues to be at the cutting edge of service development. It works with others to influence policy, develop and share best practice to improve the lives of terminally ill people worldwide.”
David Praill, Chief Executive, Help the Hospices

“…congratulations to St Christopher’s on celebrating 40 years of caring. Your Hospice is the flagship for modern palliative care…” 
John Ashelford, Chief Executive, Hospice in the Weald

“St Christopher’s is the most famous hospice in the world and manages this responsibility with generosity, inclusiveness and a critical edge that is both supportive and provocative.”
Professor David Clark, Director, International Observatory on End of Life Care, Lancaster University

“The value of St Christopher’s Hospice cannot be overestimated… its continuing vision, commitment to education and huge influence all over the world.”
Eve Richardson, Chief Executive, The National Council for Palliative Care

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