Compassionate Neighbours

For those living in the Crystal Palace and Gipsy Hill area

Compassionate Neighbours is free community-led support for anyone living in the Crystal Palace and Gipsy Hill area who is experiencing social isolation towards the end of their life.

Compassionate Neighbours are a network of trained volunteers who are willing to offer their time, companionship and support to people living in their community.

Compassionate Neighbours in South East LondonCompassionate Neighbours can support socially isolated people by:

  • offering them friendship and a listening ear by having a regular chat and a cup of tea
  • helping them to stay connected to friends and the community
  • directing them to important support services to help them get through a difficult time.

All support is provided free of charge.

Could you benefit from having a Compassionate Neighbour?

If you live in the Crystal Palace/Gipsy Hill area and are living with or caring for a person with a serious, long-term or terminal illness, or a person who is frail and/or isolated, Compassionate Neighbours might be able to help.

We launched the project in the Crystal Palace area in September 2017. It is our aim that Compassionate Neighbours will be trained and ready to be matched to someone local to them from November 2017.

If you could benefit from having a Compassionate Neighbour and think you are eligible please contact Steph Turner, Community Participation Lead, on 07867 556472 or email

Could you be a Compassionate Neighbour?

If you think you’ve got what it takes to take on this very rewarding role, we’d love to hear from you. We run regular training programmes for volunteers, so get in touch to find out when the next programme is starting. We match Compassionate Neighbours with people in their local community, within walking distance, so if you’d like to apply for this role you’ll need to live within walking distance of Crystal Palace.

Please note that you must be over 18 to volunteer for this service. We will carry out an informal interview to check your eligibility for the project and a relevant DBS check. You must be willing to give up your time on a regular basis.

We also hold a coffee morning every Friday at the Upper Norwood Library Hub for Compassionate Neighbours to get together. They are free to attend and open to anyone who is interested in learning more about the project or meeting others locally. Find out more about our coffee mornings here.

Apply to be a Compassionate Neighbour

More information

Steph Turner, Community Participation Lead

07867 556472