Fundraising FAQs

Why does St Christopher’s continue to fundraise?

It costs St Christopher’s £14 million every year to run our services, all of which are provided free to our patients and their families.  About a third of this money comes from the NHS.  This means we need to raise over £9 million each year from donations and support from local communities.  Without you, we simply couldn’t be there for the thousands of people who rely on our help.

How much of my donation goes directly on supporting patients?

81 pence from every pound we receive is spent directly on supporting patients and their families.  A further 8 pence is spent on training 7,000 health care professionals so that they can provide the best possible care to many more people across the UK and beyond. The remaining 11 pence goes to raising even more money.

What is Gift Aid?

Gift Aid is the easiest way to make your donation worth more, at no extra cost to you.  If you pay income tax or capital gains tax in the same tax year as when you made your donation, then St Christopher’s can claim an extra 25p from the Government for every £1 you donated.  For more information about Gift Aid, please visit the HMRC website

How can I Gift Aid my donation?

All you need to do is complete a Gift Aid form and return it to: The Fundraising Department, St Christopher’s Hospice, FREEPOST LON9484, London, SE26 6ZY.  If you need a printed copy of the form please call us on 020 8768 4575.

Can I download a donation form?

If you prefer not to make a donation online, you can download our donation form and send it to: The Fundraising Department, St Christopher’s Hospice, FREEPOST LON9484, London, SE26 6ZY

I would like to organise a fundraising event.  How can I do this?

Please visit our Fundraising Guide for more information about organising and promoting your own event.

How can I contact the fundraising department?

You can call us on 020 8768 4575, email info@stchristophers.org.uk or write to us at: The Fundraising Department, St Christopher’s Hospice, FREEPOST LON9484, London, SE26 6ZY

Who should I make cheques payable to?

St Christopher’s Hospice

What is your registered charity number?

210667

How do I make a complaint about St Christopher’s fundraising?

St Christopher’s is committed to the highest standards of fundraising practice.  However, if you are unhappy with anything to do with our fundraising activities, please contact us as soon as possible:

Telephone: 020 8768 4575

Email:  info@stchristophers.org.uk

Post: The Fundraising Department, St Christopher’s Hospice, FREEPOST LON9484, London, SE26 6ZY

We will do all that we can to resolve your complaint as quickly as possible.  A member of our fundraising team will respond to any correspondence within three working days of being received and we will try to settle your complaint within seven working days. Some complaints will need investigating and may take longer, but we will keep you fully informed.