Offering bereavement support either face to face or by telephone
Why we need your help
You will play a huge part in helping us to achieve our vision, in which all dying people and those close to them have access to care and support, whenever and wherever they need it.
What time should you offer?
Each counselling session is 1 hour. Ideally, we’d hope that you could offer at least two sessions a week. Our bereavement supporters take part in a lengthy training course which is quite an investment, so ideally you would be able to stay with us for two years after the training is complete – we’d love you to stay longer!
What activities will you be involved in as part of this volunteer role?
- Offering bereavement support to individuals either face to face or by telephone
- Helping with our bereavement evenings and/or bereavement groups
- Clearly and accurately write reports and letters and maintain records
Where will you be based?
In one of our buildings:
- St Christopher’s Hospice, 51-59 Lawrie Park Road, Sydenham, London, SE26 6DZ
- Caritas House, Tregony Road, Orpington, Kent, BR6 9XA
What you can gain from volunteering in this role
- Join an enthusiastic team of people and get more involved in your local community
- Use and develop your skills, enhancing your CV
- Know you are helping bereaved people in your local community have access to care and support, whenever and wherever they need it.
Training and support provided
- Twice monthly supervision on weekdays, and regular on-going training sessions
- Ongoing support from the Bereavement team and Volunteering team
- There are 6 training days which occur in February/March time
What we are looking for
Attributes and skills
- Compassionate listener and clear communicator
- Emotional resilience in the face of the difficult circumstances that can affect bereaved people
- Ability to respect others’ differences and choices
- Ability to follow our policies and procedures to keep you, patients and families and staff safe
- Ability to represent St Christopher’s and our values positivity
- Willingness to learn, adapt and embrace change when needed
- Capacity for reflection
- Can use a computer to write and send emails
- Clearly and accurately write records and letters
- Ability to articulate feelings
- Ability to build good working relationships with clients and colleagues
- Ability to work in a group
- Experience of caring/providing support for others
- Experience of adapting to loss
- Basic counselling skills to a minimum of a one year certificate level (counselling Diploma is desirable)
- If you have no formal qualification you will need to demonstrate that you have substantial equivalent experience*
Anything else you need to know
- This role is recruited for on a yearly basis, we send application forms out in October. Contact us to register your interest.
- There is a short settling in period to see if the role is right for you
- There is an assessment to complete at the end of the training
- You must be 18 years old or over to do this role
- The volunteer role will be agreed with you following receipt of two references, and a DBS check
- To do this role you should not have experienced a significant loss in the past 12 months
This role is recruited for on a yearly basis, we send application forms out in October. Contact us to register your interest.