Volunteer Evaluator for Compassionate Neighbours
Compassionate Neighbours is free community-led support for ‘community members’ living with or caring for a person with a serious, long-term or terminal illness
Why we need your help
Currently the project is running in the Crystal Palace area.
As part of this project we will be taking part in an evaluation led by the McPin Foundation, a specialist research charity. We are planning to recruit and train a small team of ‘Volunteer Evaluators’ who will assist us and the McPin Foundation in completing the evaluation of the Compassionate Neighbours programme, and who may be able to assist us with other evaluations in the future.
This role will help us in conducting different aspects of the evaluation, including interviews with Community Members, supporting Compassionate Neighbours to complete questionnaires, data entry, management and analysis, and contributing to the writing of a final report on this project.
What time should you offer?
We would like you to attend a bespoke training course which is 1 day long. After that we’d ideally like you to help for up to half a day a week over the next few months including attending research supervision meetings. There may also be an opportunity to use the skills gained in this role within future similar projects.
What activities will you be involved in as part of this volunteer role?
- Attend specialist training in research methods with the McPin Foundation
- Work with the research team to design a short interview schedule that would be suitable to use when talking to Community Members about their experiences with the Compassionate Neighbours Programme and the impact it has had on their quality of life
- Conduct interviews
- Take interview notes and summarise key points within them
- Attend, and participate in, evaluation progress meetings
- Contribute to data collection, entry, management and analysis
- Attend research supervision meetings
Where will you be based?
You may be interviewing Compassionate Neighbours and Community Members in their homes or in the local community close or near to the Crystal Palace area. The admin aspects of the role will be in St Christopher’s Hospice.
What you can gain from volunteering in this role
- Join an enthusiastic team of people and get more involved in your local community
- Use and develop your communication, research and IT skills, enhancing your CV
- Be involved in supporting an exciting growing social movement and make a difference to people in the community who may be isolated due to long term/ terminal health conditions
Training and support provided
- Volunteer evaluators will be provided with bespoke training in research methods relevant to the evaluation with the McPin Foundation, a specialist research charity.
- During the activities that you undertake as part of the evaluation, you may be involved in conversations with Community Members that are emotionally ‘close to home’. During training we will discuss with you how to manage these situations, and will provide support to individuals should they need it
- The McPin Foundation will also provide group research supervisions to the Volunteer Evaluator team during the length of the project. These supervisions will be role specific and include support with the technical aspects of collecting data.
- Day to day support from the Community Participation Lead.
What we are looking for
Individuals do not need to have all of the following attributes, instead we are looking for a team who together have the following skills:
- Good listener and clear communicator with a diverse range of people
- Patience, flexibility and reliability
- Be able to capture information in writing during the interview
- Able to use Microsoft Excel
- Enjoy working as part of a team and also able to work independently with guidance and support
- An interest in research or service evaluation
- Be conscious of how discussing death and dying may touch on personal feelings and experiences
- Be willing to acknowledge a need, and seek emotional support for experiences occurring within the evaluation that have an impact upon you
- Ability to follow our boundaries, policies and procedures (such as safeguarding) to keep you, our staff, our volunteers, our patients and our community members safe
- Ability to represent St Christopher’s and our values positively
Anything else you need to know
- You must be 18 years old or over to do this role
- The volunteer role will be agreed with you following an informal interview, completion of the training, receipt of two references and a DBS check
How to apply
Applications will be open after Christmas. Please come back then and apply.
Download Volunteer Evaluator role description (docx)