Please read the latest coronavirus advice before visiting any of the hospice sites.

Visiting for appointments

Outpatient services

We know how important it is for many people to be able to have face-to-face appointments with teams at the hospice. We are so pleased to tell you that our nursing, rehabilitation, medicine, social work and welfare teams are beginning to reopen clinics. They are currently meeting people one day per week, on a Tuesday, with clinics open to those who are well enough to travel to the hospice and who are most in need of a face-to-face appointment.

We are pleased to announce the return of our twice-weekly services in the Pilgrim Room, beginning Tuesday 14 September. Find out more about these services and spiritual and emotional support.

Do keep an eye on our COVID-19 information page, as we will continue to review our services on a regular basis in line with government guidance, cases of COVID-19, and patient need.

Patient transport

Being able to provide transport to those who most need it is extremely important to us. St Christopher’s transport is a limited service run with charitable money.

Therefore, we ask for a voluntary contribution of £10 per return journey. Please pay at reception on arrival at St Christopher’s by card or cash.

So that we can continue to offer transport to everyone who needs it, we also ask that where possible you think about alternative means of transport for the future. We can help you with ideas for alternative means of transport.

Cancelling

Please let us know as soon as possible if you need to cancel your transport on 020 8768 4500. We will call you in advance of the appointment to confirm transport arrangements.

Benefits for mobility and additional transport costs

We also recognise that some of you may be in receipt of a benefit from the Department for Work and Pensions (DWP) to assist with mobility and additional transport costs – usually a Personal Independence Payment (PIP) or a Disability Living Allowance (DLA) mobility payment. These can be used to fund your transport costs to St Christopher’s and, if you do not receive a payment, then our Welfare Team would be happy to assist you in securing one.

Journey Times and Vehicles

Please bear in mind that, as a charity funded service, we have limited vehicles which include both minibuses and cars. We will, of course, make sure your journey is booked for a vehicle appropriate to your needs and would kindly ask that:

  • for morning appointments please be ready by 9am
  • for afternoon appointments please be ready by 12pm

Please also note that it may not be possible to take you home immediately after your appointment finishes and that we can only offer a return journey back to your place of residence and are not able to provide stop offs. This is to make sure we can provide transport for everyone who needs it.

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