Visiting for appointments
We know how important it is for many people to be able to have face-to-face appointments with teams at the hospice. We are so pleased to tell you that our nursing, rehabilitation, medicine, social work and welfare teams are beginning to reopen clinics. They are currently meeting people one day per week, on a Tuesday, with clinics open to those who are well enough to travel to the hospice and who are most in need of a face-to-face appointment.
Do keep an eye on our COVID-19 information page, as we will continue to review our services on a regular basis in line with government guidance, cases of COVID-19, and patient need.
Being able to make sure transport is available to those most in need is extremely important to us.
St Christopher’s provides patients that meet the qualifying criteria with a Transport Pass for 12 return journeys, which will then be reviewed with a member of the St Christopher’s team.
We would kindly ask that, during your 12 journeys, you think about alternative means of transport for the future. Again, we would be more than happy to support you in making these arrangements – please do speak to a member of the St Christopher’s team if you would like further support with this.
As well as introducing our Transport Pass we are asking all those who benefit from our transport services to make a voluntary contribution of £10 per return journey. Donations can be made using our card reader in the Anniversary Centre or by cash using the marked envelopes on top of the donation box also in the Anniversary Centre.
Benefits for mobility and additional transport costs
We also recognise that some of you may be in receipt of a benefit from the Department for Work and Pensions (DWP) to assist with mobility and additional transport costs – usually a Personal Independence Payment (PIP) or a Disability Living Allowance (DLA) mobility payment. These can be used to fund your transport costs to St Christopher’s and, if you do not receive a payment, then our Welfare Team would be happy to assist you in securing one.
Journey Times and Vehicles
Please bear in mind that, as a charity funded service, we have limited vehicles which include both minibuses and cars. We will, of course, make sure your journey is booked for a vehicle appropriate to your needs and would kindly ask that:
- for morning appointments please be ready by 9am
- for afternoon appointments please be ready by 12pm
Please also note that it may not be possible to take you home immediately after your appointment finishes and that we can only offer a return journey back to your place of residence and are not able to provide stop offs. This is to make sure we can provide transport for everyone who needs it.