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Help Points

Bereavement Help Point Sessions

St Christopher’s offer drop in Bereavement Help Point sessions and Virtual Bereavement Help Point sessions.





Bereavement Help Point

We run Virtual Bereavement Help Point sessions every week.

These sessions are open to anyone who would like to join with others who have experienced loss. They provide an informal space where the subject of death and bereavement is addressed
openly and empathically.

The sessions are facilitated by volunteers who offer advice, guidance and a listening ear. Feel free to drop in and find out more about bereavement services in your area.

If you would like to join us or find out more abut these virtual sessions, you can register below.

The Bereavement Help Points are places where public can access information and guidance on bereavement services within the area that they are situated. They are staffed by volunteers who have experience dealing with the bereaved and are therefore able to listen to visitors as well as help them understand and ‘normalise’ the feelings they are having.

The drop in Bereavement Help Points are weekly 2 hour service in various locations. These sessions enable members of the community to access a wide variety of services and also gives a regular point where the subject of death and bereavement is addressed openly and empathically in an informal setting.

Visitors support each other and often visit regularly in order to meet up with others who share their feelings and understand what they are going through particularly in early grief when formal services are not available generally.

Watch our video from Bereavement Help Points lead Christine Warner explaining how a Bereavement Help Point works.

Virtual Bereavement Help Point sessions are run via Zoom with a small group of participants and volunteers. You can register online below and can attend as often as you wish.

Watch our video from volunteer Keleisha explaining how a Virtual Bereavement Help Point session works.

Sessions run from Monday to Friday every week. You can register for these in the ‘Register for a session’ tab or view the session timetable in the ‘Session timetable’ tab.

These informal spaces are open to anyone who would like to join with others who have experienced loss.

Register for a virtual session

If you have any queries about the Bereavement Help Point sessions
please email or telephone 07842 608242.

Bereavement resources

If you require more information please take a look at our helpful bereavement resources below.

You may also find the numbers below useful in order to access bereavement advice and support. If you are in crisis please phone the Samaritans on the number below, contact your local GP or go to A&E.

Do you need to speak to someone now?


Samaritans116 123For anyone at anytime for any reason
Childline0800 1111Support for under 25yrs and their relatives
Silverline0800 470 8090Support for the over 70’s

Search all resources

Found 56 Results
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Bereavement support

ARC – Antenatal Results and Choices

Helping parents and professionals through antenatal screening
Weblinks and Resource Lists

Baby Loss

Support for women and their partners who have suffered a miscarriage or stillbirth


Most people will experience bereavement at some time in their life. Everyone reacts to their loss in their own unique way

Grief can be very painful and may give rise to feelings and thoughts that you don’t expect. You may find the information in this leaflet helpful. (more…)

Read leaflet online   |   Download leaflet (PDF)
Bereavement support | Helpline

Bereavement Advice Centre

Practical advice

0800 634 9494 (9am-5pm)
Bereavement support

Bereavement support in the Croydon and South London area from Rowland Brothers Funeral Directors

Answers, advice and support from the Rowland Brothers
Bereavement support


Supporting people bereaved and seriously injured by road crashes
Bereavement support | Helpline

Bromley Bereavement Services

Bereavement Support in the Bromley area

0208 768 4599
Bereavement support | Helpline


Support for children and their families

0208 768 4500

Candle: Children and Funerals

Parents and carers want to do the best for their children, and it is very hard to know what is best for them when a death has happened. You are trying to come to terms with what has happened, cope with painful and difficult feelings, and there are so many decisions and choices to be made.

This leaflet has been written to help you think about your children and the funeral, why they should have the chance to go, and how to answer some of their questions.


Read leaflet online   |   Download leaflet (PDF)

Children and funerals


Candle: Children, Young People and Loss

St Christopher’s has been providing bereavement counselling to patients’ families for over 50 years. St Christopher’s Candle Child Bereavement Service extends this support to all children, young people and their families in the south east London area, covering the boroughs of Croydon, Bromley, Lewisham, Southwark and Lambeth. Any parent, carer, teacher or healthcare professional can make a referral to the Candle Child Bereavement Service. Young people aged over 16 can refer themselves.

We also offer a specialist training, advice and consultancy service to schools and other agencies working with children facing bereavement.


Read leaflet online   |   Download leaflet (PDF)

Children, young people and loss


Candle: How to help your bereaved child

How to help your bereaved child

You may be bereaved yourself, and may be finding it hard to keep your child’s needs in mind with all that is happening.The following points are a guide to help you focus on what is going on for them. (more…)

Read leaflet online   |   Download leaflet (PDF)


Candle: Someone close has died

How to help a bereaved young person – a guide for adults

Every year many young people experience the death of someone they are close to. Some of these deaths will be sudden and some will be after a long illness, but all losses can be difficult for teenagers. This leaflet is designed to help you understand some of the aspects of a death that are hard for young people and to give some ideas about how you can offer support. (more…)

Read leaflet online   |   Download leaflet (PDF)


Candle: Someone has died suddenly

Helping your child

Everyone is very shocked when someone dies suddenly. There has been no time to prepare and often no warning that the person was going to die. Shock affects adults and children physically and emotionally, and some of the effects you may notice are feeling dizzy or sick, shaky, shivery, hot and cold. After a shock we often feel very unsafe for a while, and need to take things quietly. This leaflet mentions some of the things you and your child may be feeling. (more…)

Read leaflet online   |   Download leaflet (PDF)

Bereavement support

Care for the family – widowed young support

Bereavement support | Helpline

Child Bereavement UK

Helpline (9-5pm)

0800 028 8840
Bereavement support | Helpline

Child Death Helpline

A dedicated helpline that offers support to anyone affected by the death of child of any age, under any circumstances however recent or long ago

0800 282 986 or 0808 800 6019
Bereavement support | Helpline


24 hour support line for under 25 years and their relatives

0800 1111 (24 hour support line)
Bereavement support

Coping with Bereavement guide from Age UK

Age UK is the leading charity for older people. Visit Age UK for help, information and advice.
Bereavement support

Counselling Directory

Connecting you with help for your mental health
Bereavement support | Helpline


Nationwide Bereavement Support

Cruse provides support services for people across the UK who have been bereaved. The helpline offers listening support and practical advice related to bereavement, including dealing with an estate, debt and arranging a funeral.

0808 808 1677
Bereavement support

Find a Therapist

Therapist finder from BACP

Frequently asked questions about ‘next of kin’ and power of attorney

When you are referred to our services, one of the questions we will ask you is about your ‘next of kin’. This is a term that most people have come across without knowing exactly what it means. This leaflet aims to explain it. (more…)

Read leaflet online   |   Download leaflet (PDF)
Weblinks and Resource Lists

Funeral Costs Help

Bereavement support | Helpline

Grief Talk


Help during your bereavement

Is it normal to feel this way?

When someone who is important to us dies it can feel unbearable, as though our whole world has changed. As unique individuals, our response to loss is also likely to be unique, and can be affected by the relationship we had with the person who died. There is no right or wrong way to grieve. (more…)

Read leaflet online   |   Download leaflet (PDF)
Bereavement support

Jewish Bereavement Counselling Service

Help in bereavement
Bereavement support

King’s College Hospital Charity Bereavement Service

Bereavement support

Lewisham Bereavement Counselling

Providing counselling and advice services for the bereaved people living in the Borough of Lewisham
Bereavement support

Living On

Living On helps and supports Children, Young People and Families in the Bromley Area to cope through the grieving process
Bereavement support

Miscarriage Association

UK charity providing info & support for those who've experienced pregnancy loss
Bereavement support

Murdered Abroad

A support group for families, partners and friends of the victims of murder and manslaughter abroad

Preparing for a funeral

A funeral is a significant event. It may not be easy to think about, whether your own or that of a relative; for example how best to commemorate a life, what to include or leave out. However, planning a funeral can be helpful for those who are approaching the end of life and is one way of ensuring that their wishes are respected. (more…)

Read leaflet online   |   Download leaflet (PDF)
Bereavement support


Re-engage exists to support older people who live alone and find it hard to get out in normal times

Remembering with Ribbons Service

Watch our Remembering with Ribbons Service on Facebook or YouTube

We would like to invite you to join us for our Remembering with Ribbons Service at 10.30am on Sunday 22 August.

This service will give you the opportunity to reflect and remember those people who are important to you and to see the colourful, hopeful and vibrant ribbons displayed in our hospice gardens.

We’ll be live streaming our Remembering with Ribbons Service on both Facebook and YouTube. Please join us for this short gathering by simply clicking on one of the buttons below to join us at 10.30am on Sunday 22 August.

If you would like to dedicate a ribbon, you can make a dedication here.

View event information
Bereavement support


National Charity for Road Crash Victims
Bereavement support | Helpline


24 hour support line

For anyone at anytime for any reason

116 123 (24 hour support line)
Bereavement support | Helpline


Free confidential helpline after death of a baby

0808 164 3332
Bereavement support | Helpline


24 hour support line for the over 70s

0800 470 8090 (24 hour support line)
Bereavement support

South East London Suicide Bereavement Service

If you have recently been bereaved by suicide, the South East London Suicide Bereavement Service is here to provide support from both a practical and an emotional perspective. The staff team includes Suicide Bereavement Support Workers, Community Chaplains and a Bereavement Counsellor.
Bereavement support

St Christopher’s Community Action

Community Aiders help those who are isolated by delivering food parcels, care packages, art packs, puzzles and much more, as well as offering support through regular phone calls
Bereavement support

St Christopher’s online wellbeing

A timetable of activities, from art and music sessions to quizzes and exercise classes as well as time to share experiences and chat to others
Weblinks and Resource Lists


Helping those who are suddenly bereaved
Bereavement support

Sue Ryder Online Bereavement Support

Bereavement support

Support After Murder & Manslaughter

National UK Charity supporting families bereaved by murder and manslaughter
Bereavement support

Support for bereaved young adults

bereavement support for 18-35 year olds from
Bereavement support | Helpline

Survivors of Bereavement by Suicide

0300 111 5065 (9am-9pm daily)
Weblinks and Resource Lists

Tell Us Once

Tell Us Once is a service that lets you report a death to most government organisations in one go
Weblinks and Resource Lists

The Bereavement Register

This service is specifically designed to remove from databases and mailing files, the names and addresses of people who have died.
Bereavement support | Helpline

The Compassionate Friends

0345 123 2304 (Every day 10am-4pm, 7-10pm)
Bereavement support

The Deborah Ubee Trust

A Low cost counselling agency.

Greenwich-based charity that promotes emotional health and wellbeing, and offers a range of therapeutic services.

Bereavement support

The Good Grief Trust

The Good Grief Trust aims to find the bereaved, acknowledge their grief and provide reassurance, a virtual hand of friendship and ongoing support
Bereavement support

The Loss Foundation

Providing free bereavement support for loss to Cancer or Covid-19
Bereavement support | Helpline

The Lullaby Trust

Bereavement support

Widowed and Young

Support for young widows
Weblinks and Resource Lists

Winston’s Wish

Winston’s Wish delivers support services to children who have been bereaved in the UK. As well as in-depth therapeutic help in individual, group and residential settings, they run a national helpline and have resources for children to help them through their bereavement.

Wondering who to call?

Advice about which services are best to contact in different situations.


Read leaflet online   |   Download leaflet (PDF)
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