Communication Skills Workshop

Gain skills to navigate sensitive conversations

St Christopher's CARE

Event overview

  • 16 Apr, 2024
  • 2 hours
  • 11am to 1pm
  • £54
  • All prices include VAT
  • St Christopher's CARE

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Useful information

Outline

The skills to navigate sensitive conversations are vital when working with patients towards the end of life. This practical workshop will offer participants the opportunity to develop their communication skills.

You will consider situations in which sensitive communication is necessary, both by phone and in person. Participants will use the skills introduced in the session to practice in real time. The workshops will be split into a number of stations with different scenarios and activities.

Participants will be given the opportunity to reflect on their experiences in the workshop and how they might apply what they have learned in their own settings.

What will I learn?

    Topics will include:

    • Verbal and non-verbal communication
    • Responding to distress
    • Active listening
    • Overcoming barriers to communication

    This workshop will take place at St Christopher’s CARE  in Sydenham.

    Who is it for?

    The course is appropriate for all Nurses, Nursing Associates, Healthcare Assistants, Care Home Managers, Pharmacists and other allied health professionals looking to refresh their knowledge about communication.

    Karen Duckworth

    Karen Duckworth

    Karen is a Clinical Nurse Specialist at St Christopher’s Hospice, caring for those at end of life in the Bromley community.  She has recently started a secondment within CARE as a visiting lecturer and facilitates the ECHOs for Bromley and Croydon mental health and learning disability homes.  Karen has worked as a palliative care nurse since 2014. Her experience includes both community and in-patient settings. She has had the privilege to work with many patients, and their families, as they face life-limiting illness. For Karen, the holistic nature of palliative care work has driven her passion for the specialty. Karen enjoys sharing…
    Read full profile Karen Duckworth

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    Why our education programme?

    We have a well-established programme of high quality, cutting-edge, specialist palliative care education, designed for those working in the UK and internationally.

    Why St Christopher’s?

    Education is at the heart of St Christopher’s mission to promote and provide hospice care of the highest standards.

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