Gill Early
Gill started her career in a Croydon nursing home at the age of 16 years old. She trained as a nurse, graduating as a Registered General Nurse in 1986.
Universal Care Plan (UCP) Training for Croydon Care Homes
Empowering Care Homes in Croydon: Enhancing Skills and Confidence in Advance Care Planning with Universal Care Plans (UCPs)
Event overview
- For Croydon Care Homes only
- More dates to be announced
Useful information
- Email us
- 020 8768 4656
- How to find us
- Delegate accommodation
- Cancellation policy
We are delighted to introduce the Universal Care Plan (UCP) training plan, a comprehensive initiative designed to support Care Homes in delivering consistent, person-centred care. This programme takes a staged approach to ensure that training is practical, sustainable, and embedded in daily practice.
This initiative reflects our commitment to supporting Care Homes in delivering excellent care through collaboration and shared learning.
Join us as we work together to make a lasting impact on the quality of care provided to residents.
In Year One, the focus is on building strong foundations with:
- In-person training for Care Home Managers, providing them with the tools to lead the implementation of UCPs.
- Online training for staff who will become UCP Champions, equipping them with the skills to facilitate Advance Care Planning conversations and promote the value of UCPs.
- Local training sessions hosted by Lead Care Homes in Purley, Norwood, South Croydon, and Kenley, inviting neighbouring Care Homes to share and learn from UCP-based practices.
In Year Two, the programme continues to develop with:
- On-site support from St Christopher’s clinical team, working directly with UCP Champions in Croydon Care Homes.
- Online training for new Champions and refresher sessions for existing ones, ensuring skills remain sharp and effective.
UCP Training for Registered Managers (in-person at St Christopher’s CARE in Sydenham, London)
Training for UCP Champions (online)
More dates to be announced
If your Care Home is outside of Croydon but you are interested in this opportunity, please email education@stchristophers.org.uk
All Care Home staff in Croydon.
By the end of the UCP training programme, you will be able to:
- Define the principles, benefits, and common misconceptions of Advance Care Planning (ACP) and Universal Care Plans (UCPs).
- Describe challenges and issues related to ACP implementation in the context of UCPs, including addressing sensitive topics with families and residents.
- Demonstrate effective skills for conducting difficult, sensitive, and challenging conversations about end-of-life care with residents and their families.
- Record and share ACPs by gathering resident information, wishes, and preferences, ensuring accurate and effective use of the UCP system.
- Create appropriate responses to complex scenarios, such as managing expectations, addressing cultural considerations, supporting residents with dementia, and handling emergency situations.
- Assess personal strategies for self-care, recognising the emotional demands of engaging in sensitive conversations and supporting end-of-life care.
These outcomes aim to empower care home staff to confidently use the UCP system, with the ability to deliver compassionate, person-centred care while enhancing collaboration and communication within your teams and with residents’ families.
You may also be interested in
Nurse Development Programme
Building Skills and Confidence in End-of-Life Care
Stay in touch with CARE
Learning at St Christopher’s
Why our education programme?
We have a well-established programme of high quality, cutting-edge, specialist palliative care education, designed for those working in the UK and internationally.
Why St Christopher’s?
Education is at the heart of St Christopher’s mission to promote and provide hospice care of the highest standards.
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