Introduction to Communication Skills Workshop for Health & Social Care Staff

Join this interactive CPD-accredited workshop that explores the importance of good communication and challenges we might face

St Christopher's CARE

Event overview

  • 10 Nov, 2026
  • 2 hours
  • 2pm to 4pm
  • £64 plus VAT
  • FREE to Care Home Learning Partners
  • St Christopher's CARE

Book online

Useful information

A photograph of two ladies, sitting down and holding hands. The ladies are looking at each other and smiling. The photograph demonstrates strong and empathetic communication.

Join this interactive workshop at St Christopher’s CARE that explores the importance of good communication and challenges we might face when doing this.

The session will allow participants to practice their communication skills in role-play scenarios. We expect learners who attend this session to fully participate in the activities. Full support will be provided to create safety through these activities.

CPD accreditation logo

You will build confidence in holding empathic and open conversations in various situations.

We are delighted to confirm this workshop now has CPD accreditation.

What will I learn?

Following this workshop you will be able to

  • Identify the components of good quality communication
  • Respond to conversation enablers openly and with empathy
  • Demonstrate empathic and open conversation with a peer

This workshop will take place at St Christopher’s CARE in Sydenham.

Participants will receive a certificate of attendance.

Who is it for?

This workshop is appropriate for all Nurses, Nursing Associates, Healthcare Assistants, support workers, Care Home Managers and other allied health professionals.

It is recommended that you have attended one of our Principles and Practice of Palliative and End of Life Care courses prior to booking this session – please contact education@stchristophers.org.uk for further information or visit here.

Kim Hydes

Kim is a Clinical Nurse Specialist at St Christopher’s Hospice, caring and supporting individuals and their families who are at end of life in the Bromley community area. She has recently joined the Professional Learning team at St Christopher’s CARE in a seconded role as a visiting lecturer alongside her community role. She will be facilitating the ECHOs for Bromley and Croydon mental health and learning disability care homes plus the Croydon and Lambeth care homes. She will also be teaching on a range of our skills workshops on offer. Kim has worked as a palliative care nurse in the…
Read full profile Kim Hydes

Gail Preston

Gail has been a physiotherapist for over 20 years, initially specialising in Neuro Rehab before moving into Palliative Care. Over the last 15 years she has developed and evaluated services and worked in a variety of teams within the Hospice. Having developed her skills in teaching she found a role within the Education Team and furthering her knowledge with a Post Graduate Qualification in education then embarked on the role of Head of Professional Learning at St Christopher’s Hospice. She is passionate about development and continued learning. She is also part of ACPOPC representing the voice of palliative care physiotherapists…
Read full profile Gail Preston

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Learning at St Christopher’s

Why our education programme?

We have a well-established programme of high quality, cutting-edge, specialist palliative care education, designed for those working in the UK and internationally.

Why St Christopher’s?

Education is at the heart of St Christopher’s mission to promote and provide hospice care of the highest standards.

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