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Sensitive conversations at end of life

St Christopher's CARE


2 days
06 Oct, 2021
6 to 7 October 2021
All prices include VAT

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Useful information

“Thought provoking and confidence building in a difficult but essential area of care and support”

Course delegate

Communication skills for professionals including advance care planning

This is a two day interpersonal communication skills course at intermediate level which is aimed at qualified professionals who regularly contribute to the management of care for people approaching the end of life. It aims to equip them to listen to and sensitively explore needs and preferences regarding issues of care.

Recent government policy highlights the need for greater involvement of patients and families in end of life decision making and yet there is evidence that the workforce lacks confidence and skills. Through exploration of theoretical principles of interpersonal communication and advance care planning and practical workshops, the course will encourage participants to reflect on their own misconceptions, blocks and anxieties and to develop a strategy for future practice development.

  • What will I learn?

    • Understand the principles of successful interpersonal communication
    • Understand the importance of good communication in end of life care
    • Explore the challenges in communicating with patients, families, carers and other professionals about end of life issues
    • Identify your own strengths and weaknesses related to communication skills
    • Develop your interpersonal communication skills through practical workshops and role play
    • Understand the importance of effective communication in advance care planning.
  • Who is it for?

    • Specialist palliative and end of life care practitioners
    • Any NHS, allied health or social care professionals who regularly work with life-limiting illness of uncertain prognosis
    • Social workers, care home managers or social care managers

More information


If you have any questions about this or any of our other courses, please contact the Education team who will be happy to help

020 8768 4656

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Learning at St Christopher’s

St Christopher's Education
Our programme

Why our education programme?

We have a well-established programme of high quality, cutting-edge, specialist palliative care education, designed for those working in the UK and internationally.
Studying here

Why St Christopher's?

Education is at the heart of St Christopher’s mission to promote and provide hospice care of the highest standards.
How we educate

Why our way of learning

Including the Namaste toolkit

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Containing material on all aspects of palliative care, death and bereavement

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More about St Christopher's education

St Christopher’s Education Centre and VAT charges

At St Christopher's, a registered charity, it is important for us to maximise any surpluses to reinvest in the objectives of the charity.

Unfortunately, the manner in which we undertake our training currently means we are not able to invest as much of our surplus as possible, therefore from the 1 December 2017, St Christopher’s Education Centre will charge VAT at the standard rate on our training courses, the reason for this change in pricing is twofold:

i) We want to be able to reinvest any surpluses made from training back into all of our charitable objectives rather than only Education

ii) We want to be able to reclaim the VAT on costs relating to developing and running the training courses