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Meet the people who make it happen

PUBLISHED
7 October 2020

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These portraits of our staff and volunteers have been painted by former St Christopher’s Occupational Therapist, John Bateson, as part of the Portraits for NHS Heroes project. You can find out more about John’s work at www.johnbatesonpaintings.co.uk

Louise Chambers
Education Administrator

Working for 4 years as our Education Administrator, Louise’s main job is to help people access the huge range of education courses and welcome international visitors. She loves the fantastic people she works with and gives a special mention to Colin the hospice cat!

The pandemic has caused lots of changes to occur and Louise was redeployed to help out at our main reception. She reflects on how this has given her a new perspective on how St Christopher’s works and the opportunity to meet lots more people including patients, their visitors and other members of staff.

Louise Chambers web
Andy and Mike web

Mike Patti
Member of our IT team

Starting off as a volunteer then taking on a crucial role in IT support for St Christopher’s in January, Mikes’ main job is to provide IT technical support to hospice staff. He mentions having a fabulous team to work with!

The pandemic brought about many changes and whilst his job remained unchanged the breadth of work increased dramatically, especially when we went into lockdown which caused a massive increase in remote working, as well as covering for staff who were shielding or self-isolating.

Andy Cooper
Member of our IT team

Working for 4 years as a member of our IT team, Andy’s main job is to maintain the backend servers and look after our amazing Helpdesk team. He mentions that the best thing about his role is the feeling of making a difference. The pandemic has caused lots of changes to occur and this was the case with Andy and his team!

There were increases in work hours to get new equipment configured to support staff. He was also heavily involved in building an entirely new remote access network to support the huge numbers of staff that were suddenly working from home during lockdown and beyond!

Danny web

Danny Edwards
Chef

Working for 22 years as part of our Catering team at St Christopher’s, Danny’s main job is cooking for patients, their visitors and members of staff on site. He mentions that the best thing about his role is the happiness of all those that enjoy his food and also cooking fantastic dishes that the patients enjoy.

The pandemic has caused lots of changes, but that wasn’t quite the case for Danny who has helped St Christopher’s continue to provide amazing food for all those who visit. Whilst that may be less food than usual, the exceptional quality of food remains completely unchanged!

Rachel and Shelley web

Shelly Fawcitt
Health Care Assistant

Working for 16 years as a Health Care Assistant, Shelly’s main job is bringing continued personal care to her patients. She mentions how amazing it is to work with her ward team on Alex ward!

The pandemic has caused a huge amount of change for Shelly and her team. Whilst the levels of care remained exceptional, Shelly reflects on how the pandemic caused many challenges as they all had to adapt to things changing dramatically on a daily basis.

Rachael
Health Care Assistant

Working for 14 years as a Health Care Assistant, Rachael’s main job is continuing to provide care to her patients along with Shelly. She mentions how amazing it is to work with the team on Alex ward!

The pandemic has caused huge amounts of change for Rachael and her team. Whilst the levels of care have remained unchanged in their exceptional quality, the pandemic has caused lots of sudden changes that needed to be adapted to quickly and safely to keep the high quality of care St Christopher’s prides itself on.

Lorna Malcolm
Physiotherapist and Team Leader

Working for 12 years as a Physio and Team Leader, Lorna’s main job is to assess patients and arrange the help and support that they need, such as care in their homes or visits from district nurses. She mentions that the best thing about her role is her colleagues and amazing team!

Lorna and her team experienced a lot of change during the pandemic. They are now assessing patients on the phone or via video call to keep them safe, but also supported. She makes sure every patient knows that there is always help at the end of the phone.

Lorna Malcolm web
Marie Berteau web

Marie Berteau
Social Worker

Working for 2 years as a Social Worker, Marie’s main job is to provide social support to patients and their families including help with their last wishes and emotional support to those involved. She mentions that the best thing about her role is that she knows she is helping patients feel supported and happy at St Christopher’s.

The pandemic has caused lots of changes to occur and this was the case with Marie as she had to adapt to working in a more isolated way with her team working from home.

Jean Blunden
Orderly

Working for 24 years as an Orderly, Jean’s main job is to provide day to day help with patients on all of our wards. This is usually non-medical support that provides a sense of normalcy, dignity and comfort to all patients at St Christopher’s. She mentions that the best thing about her role is the people and the amazing atmosphere!

The pandemic has caused a lot of change, but Jean is still providing amazing support with changes including more cleaning and wearing masks/PPE.

Jean Blunden web
PUBLISHED
7 October 2020

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