Job vacancy details

Receptionist

Title: Receptionist/Telephonist

Department: Support Services 

Role: Support Services

Vacancy Type: Permanent – Part Time

Hours: Part Time Hours 20 hours per week

Salary Description: £13,979.44 per annum (FTE £25,163 per annum) 

About us

This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders and formed part of the modern hospice movement. Proudly celebrating over 50 years and with a turnover of over £20 million, we provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.

Your new role

We have an exciting opportunity that has arisen within our spirited Support Services team. As one of the Receptionists / Telephonists, you will contribute to ensuring that the telephone system is operated effectively and efficiently, and ensure the smooth running of the telephone ‘hub’, while working closely with all clinical teams, patients and medical professionals for both our Sydenham and Orpington sites. In addition, you will be tasked with receiving all other calls for the Sydenham site, working on the main reception, dealing with patients and visitors to the hospice and co-ordinating transport on a daily basis.

To succeed in this role, you will have:

• Experience of working in a health care setting and an understanding of the need to safeguard our vulnerable adults.
• Excellent communication skills when dealing with patients, families, carer’s, colleagues and other internal and external professionals.
• Strong administration skills with the ability to keep accurate records.
• The ability to work on your own initiative and as part of a team.
• A professional and approachable demeanour, with the ability to deal with distressed people sensitively.
• A willingness to work flexibly, taking on additional shifts when required.

If this sounds like you, we will be excited to hear from you!

Benefits of joining St Christopher’s

• You will gain a stimulating and rewarding career with an opportunity to influence and make a real difference in the community
• Access to excellent training and development opportunities
• Season ticket loans
• Cycle to Work scheme
• A number of health and wellbeing schemes
• A competitive contributory pension scheme and life assurance scheme with generous beneficiary plan
• An onsite staff canteen
• Access to plenty of free local street parking.

For an informal discussion about the role, please contact Rae Keeley, Front of House & Housekeeping Manager on 020 8768 4558 or R.Keeley@stchristophers.org.uk

To apply for this position, please click the ‘Apply Online’ button below.

Closing Date:  30th November 2023

Provisional Interview Date: 11th December 2023

In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.

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As a Disability Confident Employer we have committed to:

• Ensure our recruitment process is inclusive and accessible
• Communicate and promote vacancies
• Offer an interview to disabled people
• Anticipate and provide reasonable adjustments as required
• Support any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• At least one activity that will make a difference for disabled people