Download full Shop Volunteer role description (docx)
Download volunteer application form (docx)
“I love volunteering because my partner died 5 years ago, I couldn’t give money, but I can give my time.”
John, Bromley Shop Volunteer
Join our retail team in one of our 19 high street shops and help raise around £1 million for St Christopher's each year
Why we need your help
To enable us to raise money to support our vision in which all dying people and those close to them have access to care and support, whenever and wherever they need it.
Our shops raise approx. £1 million each year.
What time should you offer?
We’d like your help with a shift a week; we’d love it if you could do more! Our shifts vary; they can be between 3-7 hours long and timings can be agreed between the volunteer and shop manager. The majority of our shops are open seven days a week.
What activities will you be involved in as part of this volunteer role?
To deal sensitively and politely with customers to the shop – bearing in mind some may be bereaved.
Taking money and registering purchases using the till.
To sensitively accept donations from the public which may be either goods for sale or money – bearing in mind some may be bereaved.
To assist in keeping the sales floor well stocked
To sort, size and price donated items according to the shops’ policy
To undertake banking and till reconciliations if required
Undertake activities which relate to keeping the shop clean and tidy eg vacuuming
As agreed, dressing windows
Representing St Christopher’s and our values at all times during your shift
Where will you be based?
In one of our 19 high street shops – you can choose the shops you’d prefer to help in. Full address details can be found on the end of the role description.
What you can gain from volunteering in this role
Join an enthusiastic team of people and get more involved in your local community
Use and develop your skills, enhancing your CV
Know you are helping people in your local community have access to care and support, whenever and wherever they need it.
Training and support provided
Basic manual handling and fire safety briefing will be provided on your first day.
You will need to attend a 2-3 hour training session within a few months of you starting which needs to be attended and refreshed each year to continue volunteering in this role. The training session will be held at various locations across South East London.
Training on use of the till, labeling machine and steamer.
Welcome session and ongoing support provided by shop manager
What we are looking for
Good listener and clear communicator
Good attention to detail
Ability to follow our policies and procedures to keep you, and our customers and staff safe
Ability to represent St Christopher’s and our values positivity